Privacy Policy
Introduction
At Derma House Clinic we are committed to safeguarding your privacy. This Privacy Policy details how we collect, use, disclose, and protect your personal information, and outlines your rights.
Information Collection
Personal and Sensitive Data
Name, contact number, email address
Age, gender, and medical concerns (e.g., skin and hair issues)
Appointment preferences or booking details
Any other clinical information you voluntarily provide
Automatically Collected Data
IP address, browser type, device type
Pages visited, visit timestamps, referral sources
Analytics via cookies and tracking technologies to enhance user experience
How We Use Your Information
Your personal information may be used for:
Scheduling and confirming appointments
Providing dermatological consultations or services
Responding to inquiries and communicating updates
Improving site functionality, understanding usage patterns
Sending marketing content only with your consent
Fulfilling legal and regulatory obligations
Legal Basis & Indian Compliance
In accordance with India’s IT Rules, we:
Clearly disclose data practices,
State purposes for data usage,
Ensure adequate security,
Seek user consent for sensitive information usage
Information Sharing & Disclosure
We do not sell or rent your personal data. Data may be shared with:
Service providers (e.g. appointment software providers)
Legal or regulatory bodies, if required by law
Third parties with your consent
Potential buyers or business partners in case of a merger or sale
Retention and Deletion
We retain personal data only as long as necessary for our services or legal requirements.
You may request access, correction, or deletion of your data at any time by contacting us.
Please note that some data may need to be retained for compliance or archival purposes.
Transfer of Data
Your information may be processed or stored outside India where our third-party providers operate. We ensure that appropriate safeguards are in place to protect data security and confidentiality.
Retention and Deletion
We implement physical, technical, and administrative safeguards (e.g., encryption, restricted access) to protect your data. However, no method of transmission online or storage is 100% secure.
Links to Other Websites
Our site may link to external websites. We are not responsible for their privacy practices. Please review their respective policies when leaving our website.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have received data from a minor, please contact us to have it removed.
Your Rights
You have the right to:
Access your personal data
Correct inaccuracies
Delete personal data where applicable
Withdraw previously given consent
To exercise these rights, contact us via the details below.
Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to:
Improve website performance
Analyze browsing patterns
Facilitate login and user experience
You can manage or disable cookies via browser settings, though this may affect site functionality.